Privacy Policy — Catherine Spa
Last Updated: July 8, 2026
Catherine Spa (“we,” “our,” or “us”) operates this website (catherinespa.in) and provides massage and spa services in Goa, India. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us to book a service.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information in a few different ways:
a) Information you provide directly When you fill out our booking/contact form, call us, or message us on WhatsApp, we may collect:
- Your name
- Phone number
- Email address (if provided)
- Any message or booking details you share with us (preferred date, time, service requested, etc.)
b) Information collected automatically When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
- Your IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or search terms that brought you to our site
2. How We Use Your Information
We use the information we collect to:
- Respond to your booking requests and inquiries
- Confirm and manage your spa appointments
- Communicate with you via phone, email, or WhatsApp regarding your booking
- Improve our website and services
- Understand how visitors use our website (via analytics tools, if applicable)
- Comply with legal obligations, where applicable
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. WhatsApp & Phone Communication
If you contact us via WhatsApp or phone to book a service, please note that this communication happens through WhatsApp’s or your telecom provider’s own platform, which has its own privacy practices separate from this website. We use the information shared through these channels solely to manage your booking and respond to your inquiry.
4. Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and understand site traffic. You can choose to disable cookies through your browser settings, though this may affect how parts of the website function.
5. Third-Party Services
Our website may use third-party tools and services, such as:
- Website hosting providers
- Analytics tools (e.g., Google Analytics)
- Booking or contact form plugins
- Payment processors, if online payment is offered
[remove if not applicable]
These third parties may collect information as governed by their own privacy policies. We recommend reviewing the privacy policies of any third-party service linked from our site.
6. Data Security
We take reasonable measures to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — such as managing your booking and responding to inquiries — unless a longer retention period is required by law.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to contact you
To exercise any of these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18 without appropriate consent from a parent or guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Catherine Spa Flat 305, Anna Waddo, Main, Candolim Rd, Candolim, Goa 403515
Phone/WhatsApp: +91 97971 41991
Email: info@catherinespa.in
